About Us

Our mission is to create healthy, thriving, high-performance workplace cultures by helping your leaders tap into the strengths of your people, align your values and goals, and create an environment that fosters success.

We started as a change management consulting firm almost 18 years ago. If there is anything we have learned in 18 years of doing this work, its that the culture and its leadership were the most critical component of driving any kind of organizational change. Our founder, Jackie Lauer, has been certified in change management methodologies, four different coaching programs (from Executive Coaching to Relationship Systems Coaching), conflict mediation and emotional intelligence (EQ).  Her fundamental belief is that performance and change happens one brilliant conversation at a time and conversations ARE the relationship.

Our Specialty

We specialize in fast growing technology companies. The vast majority of new clients come from former clients and client referrals. Our clients choose to bring is us in, in a variety of different ways, including:

What we are not:

We love what we do and it shows. We believe that when you do the work you love and you do it with people who share your vision and values, amazing performance naturally happens.

Our Promise

Here are some promises we can make to you, based in our values:

We will:

— Jackie is a born leader and an exceptional facilitator. She has a knack for bringing her personal and work experiences to the table as a volunteer and cares deeply about developing others – either directly or through impact and influence – to be their best.
Joe Anderson,
TD Bank
— I have had the privilege of hearing Jackie speak on a couple of occasions on the topic of Culture and Leadership. The last time, Jackie was actually one of our key speakers for our HR Hot Topics event where we had over 250 local HR Professionals and Business Leaders in attendance. Jackie knows her stuff and does not fill in with any fluff. She is very straightforward, presents the facts and is an amazing story teller. She speaks from her heart and shares the experiences that she has had throughout her career in helping organizations achieve greater success by working with the leaders and employees to create a stronger culture. Jackie has an amazing sense of humour and a no BS approach about her. What’s not to love about that? I have been asked by many organizations to provide them with more information about Jackie and the work that she does. Soon, I’m hoping that my own organization will be fortunate enough to have Jackie help us with some work. I would highly recommend Jackie Lauer!
Jill Zappitelli,
H2R Business Solutions
— Jackie has helped me to focus professionally. I would recommend anyone who is looking to accelerate their career to try to get some time with her! On a personal level, she has been a great friend over the years, and someone who has the ability to make me laugh!! This is something I value greatly!
Brian Ivay,
— Jackie helped me remember the importance of celebrating every milestone – even the little ones! She also helped me realize these milestones which isn’t always easy to do when your head’s down and you’re going a million miles an hour!
Carolyn Gardner,
Novotech Technologies