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Jackie Lauer – Executive Coach and Workplace Culture Expert

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Leadership & culture · For executive teams

Thriving organizations don't let culture happen to them. They build it on purpose.

For 26 years I've helped founders, CEOs and HR leaders build psychologically safe, high-performing, resilient teams, with leaders who know the difference between managing and leading.

Book a consultation See how I can help

It may be time to call me if…

  • You're growing fast and new leaders are stepping into bigger roles.
  • Great individual contributors were promoted, but aren't yet great leaders.
  • Your culture has drifted from the values on the wall.
  • Trust, engagement or collaboration on the leadership team is slipping.
  • A succession plan, merger, buyout or major change is on the horizon.

How I work

Every engagement is designed around your culture, your values and your strategy.

No off-the-shelf programs. Most clients combine assessment, training and coaching, delivered virtually, anywhere in the world.

  • 01

    Assess

    Get a candid read on your culture, values alignment and leadership capability.

  • 02

    Align

    Agree, as a leadership team, on what great leadership and culture look like here.

  • 03

    Develop

    Build those behaviours through tailored training and coaching for leaders and teams.

  • 04

    Sustain

    Benchmark progress and measure behaviour change, so results last.

Ways we can work together

Assessment

Workplace Culture Assessment

An accurate, candid picture of your culture, values alignment and performance, and the leadership capabilities you need to shape it. Senior leaders see the issues that could block your business goals before they do.

You receive:

  • A plan to address culture and talent gaps
  • Benchmarked culture and performance metrics
  • A clear link between culture, growth and business results

Assessment

Leadership Assessments

Science-based assessments that give leaders and teams a clear baseline of their strengths and growth areas, so development is focused where it matters.

Includes:

  • Emotional Intelligence
  • Character Strengths
  • 360 Leadership Style Inventory

Training

Leadership & Team Training

Virtual programs aligned to your values and the leadership behaviours you hire for, reward and celebrate. Each is tailored to your culture.

Recent programs:

  • Leader as Coach
  • Courageous Conversations
  • Manager Bootcamp
  • Creating a Psychologically Safe Workplace

Coaching

Team & Leadership Coaching

Dynamic team and leadership coaching designed around your culture and vision, so leaders model the behaviours that drive results and reinforce culture.

Ideal for:

  • Leadership teams that need to align and trust each other
  • Leaders moving into new or bigger roles
  • Fast-growing companies developing new leaders

Private executive coaching · By application

For senior leaders who rarely get to ask for help.

I take on a limited number of executives each year for a one-year coaching program. It's measured for real behaviour change and accountability, and built on a trust-based relationship.

Apply for executive coaching
  1. Intake with your sponsor to set clear goals
  2. 360 behaviour-based assessment for a baseline of strengths, growth areas and values
  3. Reflection on the milestones that shaped your beliefs and behaviours
  4. Real-time assignments that stretch your perspective where it counts
  5. Regular check-ins with you and your sponsor to measure progress

What changes

Culture work isn't soft. It shows up in who you hire, who stays and how fast you grow.

  • An engaged workforce

    People who manage and motivate themselves.

  • Better hiring

    Hire for culture fit as well as skills.

  • A leadership pipeline

    Spot and grow high-potential people.

  • Ready for big change

    Aligned for succession, mergers and buyouts.

What leaders say

“Jackie engaged with our senior leadership team during our successful management buyout process… She helped guide us through the new, unexplored territory as an enterprise. She is also fun to work with.”
Alan Quarry · Founder & CEO, Quarry Communications
“It wasn't until I worked with Jackie that I understood the difference between Management and Leadership.”
[Name] · [Company]
“Jackie is a born leader and an exceptional facilitator… She cares deeply about developing others to be their best.”
Joe Anderson · TD Bank

AI readiness

Culture is where AI adoption succeeds or stalls.

The Lighthouse Method applies the same culture and trust work to AI readiness, starting with a virtual AI trust and readiness audit.

Explore The Lighthouse Method →

Let's build the culture your strategy needs.

A 30-minute consultation to talk through where your leadership team and culture are today, and what would make the biggest difference.

Book a consultation Apply for executive coaching