Every change is a human change first.
A new AI tool or a new way of living lands in the same place: a human brain that reads change as a threat.
About Jackie
I've spent 26 years with the people everyone counts on.
Executives, founders, leaders and teams in the middle of change. Here's what they taught me, and why it changed my work.
Their superpower was also wearing them down.
I love working with high performers. They're capable, responsible and resilient: the ones who hold everything together. But over 26 years of coaching senior executives, I kept seeing the same pattern. The very strength that made them successful would slowly, quietly start wearing them down.
Most of them didn't see it. Why would they? It was their superpower. But a strength without boundaries eventually becomes a weakness, and it shows up in their energy, their relationships, their teams and their joy.
I recognized the pattern so quickly because it was mine.
I was the caretaker for everybody. The responsible one. The one who handled it. And I wasn't looking after myself.
Seeing that in myself, and learning to change it, is the most personal work I've ever done. It shapes how I show up for every client, whether that's a leadership team adopting AI or one person who's been strong for everyone else for far too long.
How I got here
From change management to the neuroscience of change
I started my career as a change management consultant and grew into a workplace culture expert for executive teams and leaders around the world.
Along the way I became an often-described neuroscience geek. I wanted to understand why change is so hard for humans, and what actually makes it stick. Today I bring the science of change, emotional intelligence, positive psychology and systems thinking into everything I do.
What I believe
Your strengths aren't the problem.
I'll never ask you to be less ambitious or less caring. The goal is more choice in how you use those strengths.
Trust comes before everything.
Teams don't adopt what they don't trust, and people don't change where they don't feel safe.
No fluff. Lots of heart.
Practical, science-backed and honest, with a good laugh along the way.
LinkedIn · September 2026
“Working with Jackie during my time as a Vice President at a Fortune 500 company was truly transformative, both professionally and personally. She challenged me to become a more intentional leader, ask more thoughtful questions, listen more deeply, and approach every conversation with greater purpose and perspective.”
LinkedIn · September 2025
“I'm incredibly grateful to Jackie Lauer for the guidance and support she provided as I stepped into a new leadership role. Her coaching helped me navigate complex situations with strategic clarity while staying true to my values and authentic leadership style.”
LinkedIn · January 2025
“I immensely enjoyed my conversations with Jackie, especially around EQ and Neuro Science. I collaborated with Jackie as an executive leader at a fintech company.”
Where that shows up today
The same science, applied wherever the change is happening.
Organizations adopting AI
The Lighthouse Method
Building the trust and readiness that make AI pay off.
Explore →Executive teams
Leadership & Culture
Psychologically safe, high-performing, resilient teams.
Explore →The one everyone leans on
The Strong One™
Same strengths. More choice. A more fulfilling life.
Explore →
The credentials
- 26 years coaching senior executives and leadership teams
- Founder & CEO, Jackie Lauer Consulting and Coaching
- Co-founder, AI²T Institute
- Certified in coaching, change management and neuroscience, including the neuroscience of trust
- 10 years mentoring founders in technology accelerators
- Keynote speaker on change and leadership
Beyond the work
Let's talk about the change you're facing.
For your organization, your leadership team or yourself. I work with clients virtually, around the world.
Jackie