Leaders who want to work on not taking things personally should become familiar with Emotional Intelligence (EQ or EI) concepts. EQ is your capacity to be aware of what you think, feel and want and also to become aware of what other’s think, feel and want.

Over time, someone with a high level of EQ can differentiate between self and other – meaning what someone says or feels about you has minimal impact. You really can choose to enter the space of curiosity and inquire as to their beliefs, assumptions, stories, feelings etc.about you or the current circumstances.

As you improve your self awareness and your empathy accuracy skills, you will find yourself managing your own emotions better, being at choice with your own behaviour and not taking things so personally